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Effective Date:30-06-2025

At RootsAndFroots.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping/Billing address
  • Payment information (processed securely via third-party providers)

b. Non-Personal Information:

  • Browser type and version
  • Device information
  • IP address
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Improve our website and services
  • Communicate with you about your orders, offers, and updates
  • Ensure secure transactions
  • Comply with legal obligations

3. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze website traffic and performance

You can manage your cookie preferences through your browser settings.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with:

  • Payment processors (e.g., Razorpay, Stripe)
  • Delivery partners (to fulfill your order)
  • IT service providers (to maintain and improve our platform)
  • Legal authorities (if required by law)

5. Data Security

We use industry-standard security measures to protect your data, including:

  • SSL encryption
  • Secure servers
  • Limited access to personal data by authorized personnel only

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of promotional communications at any time
  • Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at: support@rootsandfroots.com

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If we learn that a child has provided personal data, we will delete it immediately.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

📧 Email: rootsandfroots@outlook.com

🌐 Website: www.rootsandfroots.com